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If I forget my phone’s password, how to reset the password?

Resolution

You can do the following:

  1. Set via Factory Reset
    • If the phone had been bound to other service provider on RPS server, please remove the devcie from RPS by yourself. 
    • After completing the above steps, you will be able to log in to the web user interface using “admin”.
    • Enter *#*#73738#*#* on your phone’s dial page.Click CONFIRM when a pop-up window pops up to Restore to Factory Settings.
  2. Set via Zero Touch
    • Input the parameter into the XML configuration file.
    • Put this file on your provision server
    • Set a line key,and choose the Type as Zero Touch.
    • After this linekey is set, press it once, you will see the below screen, and then press UPDATE.
    • Then press Next > OK.
    • The configuration is successful.

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