Others
Whether all Htek’s phone are mountbale?
All currently available products support wall mounting, including UCV (Pro) and UCV Lite, as well as the UC9xx series.
For previously sold Htek products:
- Wall-mountable models: UC842, UC840P, UC804P, UC803P, UC802P
- Non-wall-mountable models: UC862, UC860P, UC806P
If I use PoE and Power Adaper at the same time? Which one will the phone power up preferential?
When you use PoE and Power Adaper at the same time, the phone will choose to power up by power adaper preferential.
What are the line sequence (pin alignment) requirements of Htek IP phone wired headset?
Line sequence, in other words, pin-alignment. Not all wired headsets are compatible with all IP phones. Because headsets connect to the IP phone via the standard handset jack, the pin-alignment of the IP phone handset may be different from the default pin-alignment of the IP phone headset. An unmatch line sequence between the wired headset and the IP phone will cause them can’t work together. (for more about RJ9 port of wired headset, you could follow this blog 4 types of wired headset connectors)
Htek uses the first one – Standard (most common), which means the line sequence is M-, R, R, M+. (Below: Line sequence)
How to solve the mismatch of pin-alignment between wired headset and Htek IP phone?
If you use a wired headset with unmatched pin-alignment with Htek IP phone, to ensure it can properly pair with Htek IP phone, pin-alignment adapters are available. (It might be provided by the headset vendor, but you could contact your provider or administrator if you don’t have it)(Below: Adapter)
